Get in Touch
We're here to help with order inquiries, product sizing, returns, and commercial partnerships.
Customer Support
For assistance with an existing order, shipping inquiries, or return requests, please include your order number in your message:
- Email Support: [OPERATOR SPECIFIED: privacy@velissimo.com / support@velissimo.com]
- Response Time: Typically within 1 business day (Monday – Friday)
Storefront & Business Enquiries
- Storefront Domain:
https://m0t40f-6q.myshopify.com - Trading Entity: Velissimo (Trading as Velissimo Commerce)
- Registered Address: [OPERATOR SPECIFIED: Registered Business Address, United Kingdom]
Frequently Asked Questions
How do I track my order?
Tracking links are automatically generated and emailed to you as soon as your item is printed and dispatched by our production partner.
Can I cancel or change my order?
Because production begins shortly after payment, please contact us immediately if you need to adjust sizing or delivery details.