These Terms of Service govern your access to and purchases made through the Velissimo online storefront (https://m0t40f-6q.myshopify.com)
and connected sales channels.
1. Agreement to Terms
By accessing or purchasing from Velissimo (Trading as Velissimo Commerce) ("Velissimo", "we", "us"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Storefront & Product Information
Velissimo offers premium cycling-inspired and lifestyle apparel, headwear, and merchandise. We strive to display accurate descriptions, sizing charts, and color representations. However, actual colors and finishes may vary slightly depending on your display settings and on-demand garment dye variations.
3. On-Demand Production & Fulfillment
Our products are crafted and printed on-demand following order confirmation to eliminate textile waste. Standard production typically takes 2–5 business days prior to dispatch. Delivery timeframes depend on your shipping destination.
4. Pricing & Payment
All prices are displayed in Pounds Sterling (£ GBP) or your local currency where applicable. Payment is processed securely through Shopify Payments, Apple Pay, Google Pay, or other supported gateways at checkout. Orders are confirmed upon successful payment authorization.
5. Returns, Exchanges & Cancellations
Because items are manufactured on-demand upon order, please review your size and specification carefully before placing an order. If an item arrives damaged, defective, or misprinted, contact us within 14 days of receipt for a replacement or full refund.
6. Intellectual Property
All artwork, product graphics, typography, logos, and digital designs published on Velissimo and connected channels (Pinterest, Etsy) are the exclusive intellectual property of Velissimo. Unauthorized reproduction, modification, or commercial resale is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted by law, Velissimo shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or storefront.
8. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
9. Contact Information
For questions regarding these Terms, please contact: [OPERATOR SPECIFIED: privacy@velissimo.com / support@velissimo.com]